Question 1

What’s the difference between standard and deep cleaning?

Accepted Answer

Standard cleaning focuses on maintaining general cleanliness, while deep cleaning targets buildup in hard-to-reach or often-missed areas—like baseboards, inside appliances, cabinet interiors, grout, and light fixtures. We usually recommend a deep clean for first-time clients, move-ins/move-outs or seasonal resets.

Question 2

Do I need to be home during the cleaning?

Accepted Answer

Not at all. Many clients provide us with a code, key or garage entry so we can clean while they’re away. Your comfort and security are our top priority—we’re fully insured, and all team members are background-checked and trustworthy.

Question 3

Do you bring your own cleaning supplies and equipment?

Accepted Answer

Yes! We arrive fully equipped with professional-grade cleaning supplies and tools. We also offer eco-friendly product options—just let us know your preference when booking.

Question 4

How do I book a cleaning?

Accepted Answer

At Upstate Cleaning Company, every service begins with a required walk-thru. This ensures we fully understand your space, your expectations and the level of care your property deserves. To get started, please complete the 'Service Request Form' on our website. Once received, a dedicated team member will contact you via your preferred method to schedule a walk-thru at your convenience.

Question 5

What if I need to cancel or reschedule?

Accepted Answer

Life happens! We ask for at least 24 hours’ notice to cancel or reschedule your appointment. Late cancellations may be subject to a fee, especially for repeat occurrences, but we always try to be flexible and understanding.

Question 6

Are you insured?

Accepted Answer

Yes, we are fully insured to protect both our clients and our staff. You can have peace of mind knowing you’re hiring a professional and protected service.

Clean Spaces, Clear Minds.

Serving St. Lawrence County, Franklin County and Jefferson County.

Cleaning Services Available:

Recurring Cleaning Services

One-time Deep Clean Services

Tenant Turnover Services

Airbnb Turnover Services

Specializing in:

Commercial Cleaning

One-Time Deep Clean

Bi-Weekly Cleaning

Move-In/Move-Out Cleaning

Post Construction Cleaning

Nesting/Post-Baby Deep Clean

Office Cleaning

Camp/RV Deep Cleaning

Client Portfolio

Who is Upstate Cleaning Company?

FAQ's

What’s the difference between standard and deep cleaning?

Do I need to be home during the cleaning?

Do you bring your own cleaning supplies and equipment?

How do I book a cleaning?

What if I need to cancel or reschedule?

Are you insured?

Schedule Today!

Clean Spaces, Clear Minds.

Serving St. Lawrence County, Franklin County and Jefferson County.

Cleaning Services Available:

Recurring Cleaning Services

One-time Deep Clean Services

Tenant Turnover Services

Airbnb Turnover Services

Specializing in:

Commercial Cleaning

One-Time Deep Clean

Bi-Weekly Cleaning

Move-In/Move-Out Cleaning

Post Construction Cleaning

Nesting/Post-Baby Deep Clean

Office Cleaning

Camp/RV Deep Cleaning

Client Portfolio

Who is Upstate Cleaning Company?

FAQ's

Question

What’s the difference between standard and deep cleaning?

Question

Do I need to be home during the cleaning?

Question

Do you bring your own cleaning supplies and equipment?

Question

How do I book a cleaning?

Question

What if I need to cancel or reschedule?

Question

Are you insured?

Schedule Today!